This Privacy Policy explains how shop.kenyawildparks.com (“the Site”, “we”, or “our”) collects, uses, and discloses your Personal Information when you browse or purchase from our Site.
Collection of Personal Information
When you visit our Site, we gather data about your device, how you use the Site, and details needed to complete your purchases. Additional information may be collected if you reach out for customer support. “Personal Information” refers to any data that can uniquely identify you. See below for details on what we collect and why.
Device Information
Examples: Browser type, IP address, time zone, cookie data, viewed pages or products, search queries, and Site interactions.
Purpose: To display the Site correctly and conduct usage analysis for optimization.
Source: Automatically via cookies, logs, web beacons, tags, and pixels.
Shared with: Our platform provider, Shopify.
Order Information
Examples: Name, billing and shipping address, payment details (including Apple Pay), email, and phone number.
Purpose: To fulfill your order, process payments, arrange shipping, send invoices or confirmations, communicate with you, detect fraud, and send relevant updates or marketing.
Source: Collected directly from you.
Shared with: Shopify, PayPal, Apple Pay, Stripe, Google Pay, Facebook, Instagram.
Minors
This Site is not designed for individuals under [INSERT AGE]. We do not knowingly collect data from children. If you believe your child provided personal data, please contact us to have it removed.
Sharing Your Information
We may share your Personal Information with third parties to deliver services and fulfill our agreements.
Example: We use Shopify to manage our store. Read Shopify’s privacy terms here: https://www.shopify.com/legal/privacy.
We may also disclose your information to comply with laws or defend our rights.
Use of Personal Information
We use your data to provide services such as offering products, processing payments, delivering orders, and updating you about new items and offers.
Legal Basis (GDPR)
For EEA residents, we process your data based on:
- Your consent
- Contractual obligations
- Legal compliance
- Vital interest protection
- Public interest tasks
- Legitimate interests that don’t override your rights
Data Retention
We retain your information after you place an order unless you request deletion. See “Your Rights” for details on erasure.
Automated Decision-Making
EEA residents may object to automated decisions that impact them.
We do not use fully automated decision-making with legal or significant effects.
Shopify uses limited automation for fraud prevention, such as:
- Temporary IP address denylists
- Temporary card denylists linked to flagged IPs
Your Rights
For EEA Residents: You can access, transfer, correct, or delete your data. Contact us to do so.
Your data is first processed in Ireland, then transferred to countries like the U.S. and Canada. See Shopify’s GDPR info here: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
For California Residents (CCPA): You can request access, updates, transfer, or deletion of your data. Email us at info@kobetough.com.
To appoint an authorized agent to act on your behalf, contact us through the same email.
Cookies
Cookies are small files placed on your device when you visit our Site. They store preferences, help navigation, and track usage.
We use various cookies, including those for functionality, performance, ads, and social media. Examples:
Essential Cookies:
_ab,_secure_session_id,cart,checkout_token,storefront_digest, etc.
Analytics & Tracking Cookies:
_tracking_consent,_shopify_y,_shopify_s,_landing_page,_shopify_fs, etc.
Cookies are either session-based (expire after closing browser) or persistent (last up to two years).
Managing cookies can affect functionality. Most browsers accept cookies by default but allow control via settings. Learn more at www.allaboutcookies.org.
Blocking cookies may not fully prevent third-party data sharing. See the “Behavioural Advertising” section for more.
Do Not Track
We don’t respond to “Do Not Track” signals due to lack of a standard industry approach.
Changes
We may occasionally revise this Privacy Policy to reflect legal or operational updates.
Contact Us
For privacy-related inquiries or complaints, contact us by email at store.kenyawildparks.com or by mail:
Karen Plains Arcade, Off Langata Road, Nairobi, Kenya
Last updated: 24 January 2025
If you are unsatisfied with our response, you may contact your local data protection authority.
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